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Automotive Customer Service Representative

123

compensation: $15-18/hour
employment type: full-time

We are hiring an Automotive Customer Service Representative! They will report to our Heavy Duty/Repair Shop manager to fulfill customer needs and manage general administrative tasks. We are looking for a self-motivated individual with a strong work ethic.

Daily Responsibilities:
-Answer incoming phone calls with proper phone etiquette.
-Become a "go-to" for all customer service related issues
-Resolves service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
-Ensuring that each customer is informed of the vehicle's details, maintenance requirements, and features, particularly those related to safety.
-Efficiently and effectively filing paperwork
-Other Duties as Assigned

Job Requirements:
-Clean Drug Test
-Strong work ethic
-Self-motivated
-Customer Service Skills
-Phone etiquette

We Offer:
-Vacation & Sick Leave
-Paid Holidays
-Health Insurance
-Equal Opportunity Employer
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7334728227

posted:

updated:

best of [?]